CutisKart Privacy
🔒

Privacy Policy

We are committed to protecting your privacy and securing every piece of personal information you share with us.

📅 Last updated: August 10, 2026 🇮🇳 Governed by Indian Law 🔐 SSL Encrypted

The domain name www.cutiskart.com, an internet-based portal, and CutisKart, a mobile application, is owned and operated by Cutis Pharma, a unit of Cutis, registered office in Bengaluru, India. This Privacy Policy governs your use of our Website and mobile application.

⚖️ Section 43A — Information Technology Act, 2000
📜 Regulation 4 — SPI Rules, 2011
🏛️ Regulation 3(1) — Intermediaries Guidelines, 2011

Contents

  1. Absolute Confidentiality
  2. Interpretation & Definitions
  3. Information We Collect
  4. Usage Data
  5. How We Use Your Information
  6. Photo & Media Access
  7. Data Sharing
  8. Transfer of Personal Data
  9. Disclosure of Personal Data
  10. Delete Your Personal Data
  11. Data Security
  12. Links to Other Websites
  13. Your Rights
  14. Data Retention
  15. Children's Privacy
  16. Cookies & Tracking
  17. Grievance Officer
  18. Changes to this Policy
1
Absolute Confidentiality ▼

www.cutiskart.com (also referred to as cutiskart.com, Website, or We) is totally committed to protecting your privacy and ensuring the security of any personal information received from you (Customer). At CutisKart, the confidentiality of our customers is a top priority.

Legal Compliance We strictly adhere to the requirements of the data protection law established in India. This Privacy Policy is published in accordance with:
  • Section 43A of the Information Technology Act, 2000
  • Regulation 4 of the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Information) Rules, 2011 (the SPI Rules)
  • Regulation 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011
2
Interpretation & Definitions ▼

The words of which the initial letter is capitalised have meanings defined below. These definitions shall have the same meaning regardless of whether they appear in singular or plural.

AccountA unique account created for You to access our Service or parts of our Service.
ApplicationRefers to CutisKart, the software program provided by the Company, available on Android and iOS.
CompanyReferred to as "CutisKart", "We", "Us" or "Our" — Cutis Pharma, a unit of Cutis, registered office in Bengaluru, Karnataka, India — 560040.
CountryRefers to: Karnataka, India.
DeviceAny device that can access the Service such as a smartphone, computer, or digital tablet.
Personal DataAny information that relates to an identified or identifiable individual.
ServiceRefers to the CutisKart mobile Application and Website.
Service ProviderAny natural or legal person who processes data on behalf of the Company — third-party companies or individuals employed to facilitate or improve the Service.
Usage DataData collected automatically, either generated by use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
You / UserThe individual accessing or using the Service, or the company or legal entity on behalf of which such individual is accessing the Service.
3
Information We Collect ▼

We collect the following types of personal information when you use our Platform:

  • Full name, email address, and mobile number
  • Delivery and billing address
  • Order history and transaction details
  • Payment information (processed securely via payment gateways)
  • Device information, IP address, and app usage data
  • Product reviews, ratings, and feedback
🚫 We do NOT collect photos or media files from your device without explicit consent, location data without your permission, or sensitive health or biometric data.
4
Usage Data ▼

Usage Data is collected automatically when using the Service.

What Usage Data Includes Usage Data may include information such as your Device's Internet Protocol address (IP address), browser type, browser version, the pages of our Service that You visit, the time and date of your visit, the time spent on those pages, unique device identifiers, and other diagnostic data.
Mobile Device Data When You access the Service through a mobile device, we may collect certain information automatically, including the type of mobile device You use, your mobile device unique ID, the IP address of your mobile device, your mobile operating system, the type of mobile Internet browser you use, unique device identifiers, and other diagnostic data.
ℹ️ We may also collect information that your browser sends whenever you visit our Service or when you access the Service by or through a mobile device.
5
How We Use Your Information ▼

We use your information to:

  • Process and fulfil your orders
  • Send order confirmations, updates, and delivery notifications
  • Provide customer support and resolve disputes
  • Personalise your shopping experience
  • Send promotional offers and skincare recommendations
  • Comply with legal obligations under Indian law
  • Prevent fraud and ensure platform security
✅ We do NOT sell, rent, or trade your personal information to any third party without your explicit consent.
6
Photo & Media Access ▼
System Photo Picker CutisKart uses the Android system photo picker and iOS native photo picker for any photo upload functionality. We do NOT request broad storage permissions (READ_MEDIA_IMAGES or READ_MEDIA_VIDEO) on Android 13 (API 33) and above.
Android 12 and Below On Android 12 and below, limited storage access (READ_EXTERNAL_STORAGE) may be requested only when you choose to upload a product review photo.
📷 You are never required to upload photos to use CutisKart. Photo upload is completely optional and only used for product reviews.
7
Data Sharing ▼

We share your information only with trusted partners who help us deliver our services:

  • Courier and logistics partners (Delhivery) for order delivery
  • Payment gateways (Razorpay, Paytm) for secure payment processing
  • Analytics providers to improve our services
  • Legal authorities when required by applicable Indian law
Third-Party Confidentiality All third parties are bound by confidentiality agreements and are prohibited from using your data for any purpose other than delivering the agreed service.
8
Transfer of Personal Data ▼

Your information, including Personal Data, is processed at the Company's operating offices and in any other places where the parties involved in the processing are located.

Cross-Border Transfer This information may be transferred to — and maintained on — computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction.
Your Consent Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer. The Company will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this Privacy Policy.
🔒 No transfer of your Personal Data will take place to an organisation or country unless there are adequate controls in place, including the security of your data and other personal information.
9
Disclosure of Personal Data ▼
Business Transactions If the Company is involved in a merger, acquisition, or asset sale, your Personal Data may be transferred. We will provide notice before your Personal Data is transferred and becomes subject to a different Privacy Policy.
Law Enforcement Under certain circumstances, the Company may be required to disclose your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).
Other Legal Requirements The Company may disclose your Personal Data in the good faith belief that such action is necessary to:
  • Comply with a legal obligation
  • Protect and defend the rights or property of the Company
  • Prevent or investigate possible wrongdoing in connection with the Service
  • Protect the personal safety of Users of the Service or the public
  • Protect against legal liability
10
Delete Your Personal Data ▼

You have the right to delete or request that We assist in deleting the Personal Data that We have collected about You.

How to Delete Your Data You may update, amend, or delete your information at any time by signing in to your Account and visiting the account settings section. You may also contact Us to request access to, correct, or delete any personal information that You have provided to Us.
In-App Account Deletion Our App gives you the ability to request account deletion directly from Settings → Delete Account. Your account and associated data will be permanently deleted within 90 days of your request.
⚠️ Please note that We may need to retain certain information when We have a legal obligation or lawful basis to do so, even after your deletion request.
11
Data Security ▼

We implement industry-standard security measures to protect your personal information:

  • 256-bit SSL/TLS encryption for all data transmission
  • Secure servers with restricted access controls
  • Regular security audits and vulnerability assessments
  • PCI-compliant payment processing
Limitation No method of internet transmission is 100% secure. While we take all reasonable precautions, we cannot guarantee absolute security of data transmitted over the internet.
12
Links to Other Websites ▼

Our Service may contain links to other websites that are not operated by Us. If You click on a third-party link, You will be directed to that third party's site.

No Responsibility for Third Parties We strongly advise You to review the Privacy Policy of every site You visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
🔗 Clicking on third-party links from CutisKart takes you to sites outside our control. Always review their privacy policies before submitting personal information.
13
Your Rights ▼

You have the following rights regarding your personal data:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your personal data
  • Opt out of marketing communications at any time
  • Request account deletion through the app Settings
How to Exercise Your Rights To exercise any of these rights, contact us at privacy@cutiskart.com. We will respond within 30 days of receipt.
14
Data Retention ▼

We retain your personal data for as long as:

  • Your account remains active on our Platform
  • It is necessary to provide our services
  • Required by applicable Indian law or regulation
Account Deletion After account deletion, your personal data is securely deleted within 90 days, unless retention is required by law.
15
Children's Privacy ▼

CutisKart does not knowingly collect personal information from anyone under 18 years of age. Our Platform is intended for adults only.

Discovery of Minor's Data If we discover that a child has provided us with personal information, we will delete it immediately. If you believe your child has submitted personal information to us, please contact us at privacy@cutiskart.com.
16
Cookies & Tracking ▼

Our Platform uses cookies and similar tracking technologies to:

  • Remember your preferences and login sessions
  • Analyse usage patterns and improve performance
  • Deliver relevant product recommendations
Opting Out You may disable cookies through your browser or device settings. However, doing so may affect certain features of our Platform.
17
Grievance Officer ▼

In accordance with the Information Technology Act, 2000 and the rules made thereunder, the name and contact details of our Grievance Officer are:

Contact Details Name: Grievance Officer — CutisKart
Email: grievance@cutiskart.com
Address: Cutis Pharma, Cutis Hospital, Bengaluru, Karnataka, India — 560040
Response Time: Within 30 days of receipt
18
Changes to this Policy ▼

We may update this Privacy Policy at any time. We will notify you of material changes via:

  • Email notification to your registered email address
  • In-app notification on the CutisKart platform
  • A prominent notice on our website
Your continued use of the Platform after changes are posted constitutes your acceptance of the revised Privacy Policy.